What we collect

• Your name and contact details
• Information you give us at intake, including what support you are looking for
• Notes about your participation in our programmes
• Feedback and evaluation responses
• Anything else you choose to share with us

Why we collect it

To provide support, match you with the right programme, keep you safe, improve what we do, and report to our funders in aggregate. We do not sell your information and we do not use it for anything you have not been told about.

Who sees it

Only kaimahi who need it to support you. We share information outside Māia only with your consent, or where the law requires it, including where someone is at risk of serious harm. We report to funders using numbers and themes, never your name.

How we look after it

Your information is stored in password protected systems with role based access. We hold it for seven years after your programme ends, then destroy it. If there is ever a breach involving your information we will tell you.

Your rights

• You can ask to see the information we hold about you
• You can ask us to correct anything that is wrong
• You can withdraw from any programme at any time
• You can make a complaint, and it will not affect the support you receive

Talk to us

Contact the CEO at aysha@maiacollective.org.nz or 189 Princes Street East, Ōtāhuhu, Auckland.

If you are not satisfied with how we have handled your information, you can contact the Office of the Privacy Commissioner on 0800 803 909 or at privacy.org.nz.