Te matatapu | Privacy Policy

Privacy Policy

What Does This Privacy Policy Cover?

This Policy explains how Māia Collective collects, handles, stores, and protects personal information across all online platforms associated with the organisation, including websites, digital applications, and other online services (“our Platforms”).

This Policy applies when:

  • We provide professional services to clients;
  • You use our Platforms or provide information as a non-client; or
  • We perform activities as part of our organisational operations.

When we refer to “our Platforms,” we include all websites, digital apps, and any other online tools associated with Māia Collective.

What Laws Apply to Us?

When handling personal information, we comply with:

  • The New Zealand Privacy Act 2020 (as amended); and
  • Data protection laws of other jurisdictions where applicable, such as the European General Data Protection Regulation (GDPR).

We take our obligations under these laws seriously.

What Personal Information Do We Collect?

Information Collected When Providing Professional Services

We may collect or receive personal information directly from clients or other sources, including:

  • Contact details (e.g., name, email, phone);
  • Demographic data (e.g., date of birth, gender, ethnicity, iwi);
  • Other relevant information for service delivery.

We ensure clients comply with legal obligations when providing us with third-party information, including consent and proper notifications.

Information Collected During Business Operations

We may collect personal information for research, surveys, or collaborative initiatives, always providing clear information about the purpose of collection.

Information Collected Via Platforms

We may collect:

  • Personal details (e.g., via sign-up forms);
  • Technical information through cookies and web beacons to enhance functionality and user experience.

Protecting Children's Privacy

Our Platforms are not designed for children under 16. We avoid intentionally collecting data about minors unless necessary, in which case we ensure fair collection practices.

How Do We Use Your Personal Information?

Use for Professional Services

We use client-provided personal information strictly for agreed-upon services and purposes outlined in our terms.

Use for Business Activities

For operational activities, we provide transparency regarding how collected data is used. Aggregated and de-identified data may be used for research, analysis, or promotional purposes.

Use via Platforms

We use information collected online to:

  • Improve user experience;
  • Share relevant content and resources;
  • Conduct research or feedback collection (aggregated results only).

We do not use collected information for third-party marketing without explicit consent.

Disclosure of Personal Information

We will only disclose personal information:

  • With your consent;
  • To comply with legal or regulatory obligations;
  • For legitimate business purposes, such as data analytics (in a non-personal, aggregated format).

We do not sell personal information to third parties.

Transfer of Personal Information Outside Aotearoa New Zealand

We may store information using cloud services hosted offshore. Any transfers comply with the Privacy Act and applicable international laws.

Social Media Applications

Content shared via blogs, forums, or other interactive features on our Platforms may be visible to others. We encourage careful sharing, as we cannot control third-party handling of shared information.

How Do We Protect Your Information?

We implement robust security measures, including:

  • Staff training on privacy obligations;
  • Administrative controls to limit access;
  • Technological safeguards.

Accessing and Correcting Personal Information

You can access and update your personal information at any time by contacting us. Depending on your location, you may also have rights to:

  • Request data deletion;
  • Restrict processing;
  • Transfer data to another provider;
  • Object to processing.

Breach Notification

In the event of a privacy breach, we will act in compliance with the Privacy Act and applicable laws.

How to Contact Us

For privacy inquiries or complaints, contact Māia Collective via [email protected].

We take all complaints seriously, acknowledging receipt and working to resolve issues promptly.

Changes to This Privacy Policy

We may update this Policy periodically. Changes will be reflected on our Platforms with the updated effective date.

For more information about your privacy rights, visit the Office of the Privacy Commissioner’s website: www.privacy.org.nz.